Decision infrastructure for the agentic era
We help complex organisations navigate AI transformation with their people, not against them
The $60B problem
Organisations spend billions on strategy consulting that doesn't translate to action. Traditional approaches are slow, expensive, and produce documents — not outcomes.
Traditional consulting
- 12-20 weeks typical
- $500K-$2M per project
- PowerPoint decks that gather dust
Current 'AI consulting'
- ChatGPT wrappers
- No methodology
- Generic advice, no depth
Internal transformation
- 18+ months
- $2M+ before revenue
- 90% failure rate
Decision Infrastructure
The complete stack for agentic transformation
Decision Architecture
Map your organisation as a network of decisions. Classify two-way doors from one-way doors. Design governance controls before you automate.
Implementation Specs
Executable YAML workflows, not PowerPoint. Integration specifications, escalation rules, and rollback procedures — ready for your engineering team.
Safe Agentic Operations
Business diff previews before any commitment. Extended reversibility windows. Systematic repair mechanisms. Make AI operations boring and predictable.
The ethical approach is the effective approach
Implementations that design against humans fail from the inside. Worker partnership beats worker resistance. This is structural, not idealism.
Human-Agent Collaboration
Every decision node in our architecture defines how humans and agents work together. Seven collaboration patterns, from hands-on to autonomous, each with clear governance and escalation.
Workforce Impact Assessment
Participatory methodology with mandatory worker consultation. We design transitions where humans move to higher-value work, not out the door.
Human-Centric KPIs
We measure whether humans are thriving, not just whether agents are performing. Well-being, agency, fairness, labour quality, and trust.
Career Pathway Design
Every transformation includes support for people to explore how their roles evolve. We help people expand their agency and develop new capabilities, not just manage change.
Grounded in 50+ years of systems science
Our methodology draws from validated research about how living systems actually work, not repackaged consulting frameworks.
Symmathic is inspired by Nora Bateson's concept of symmathesy, mutual learning in living systems. The platform integrates insights from systems thinking, cybernetics, complexity science, and organisational theory into a practical methodology for the agentic era.
Beyond foundational theory, the platform operationalises 11 core methods and 41 systems thinking components, including BTS, ITIL 4, SAFe, and CMMI, each mapped to our Decision Topology design activities.
From strategy to action in weeks, not years
Discovery & mapping
We map your organisation's decision topology — strategic, operational, and customer decisions.
Decision Architecture
Classify decisions by type, risk, and automation potential. Design governance controls.
Implementation specs
Generate executable workflows, integration specifications, and deployment blueprints.
Platform handoff
Your decision architecture lives in our platform. Extend, modify, and monitor continuously.
Proven with leading research universities
Working with leading research universities on AI transformation, grounded in 20+ years of methodology for complex, governance-heavy organisations.
Higher education is where we started. The platform and methodology are sector-agnostic.
The platform
Decision architecture as a living system
- ✓ Business model canvas → executable model
- ✓ Service design toolkit
- ✓ Operating model builder
- ✓ Decision authority matrices
- ✓ Agentic workflow designer
- ✓ Digital twin simulation
- ✓ Real-time monitoring
- ✓ Human override controls
Platform Interface Preview
Ready to design your organisation for the agentic era?
Book a 30-minute discovery call. We'll map your decision landscape and show you what's possible.
Book a Discovery Call